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The recent bankruptcies of several major airlines and student travel agencies are a timely reminder to be careful and make sure our students are well protected - both physically, and financially.
In order to bring additional financial security and peace of mind to the student travel market, the ISE Card (International Student Exchange Identity Card) is including as part of its travel assistance benefits, airline ticket protection up to US$2,000.
This protection:
- Applies to any and all student airline tickets purchased by an ISE Cardholder from an authorized ISE Card agent.
- Covers airline tickets purchased by ISE Cardholders directly from an airline using a credit card (not debit card).
- Will reimburse any ISE Cardholder up to 100% of the amount paid for an airline ticket no longer being honored by the airline due to bankruptcy on the part of the airline. ISE Cardholders will be required to fly on alternate carriers which accept the ticket on a stand-by basis. The ISE Card will reimburse the fee which is usually charged by these alternate carriers to accept the bankrupt airline's ticket. In the event that this is not possible, the ISE Cardholder should purchase a new ticket, and then shall make application for refund of the old ticket through the credit card which was used to pay for the ticket (if applicable) as well as with any governmental or travel industry programs which provide for consumer refunds. Once these benefits are calculated and paid, the ISE Card program will reimburse any remaining, unpaid balance.
The ISE Card offers its cardholders travel assistance through the Worldwide Assistance office located in Washington DC. Operators are ready to help 24 hours per day, 365 days per year and are fluent in 20 languages. The Worldwide Assistance Center can be reached at (800) 368-7878 from within North America, or from all other parts of the world please call USA 202 331 1596 (all collect calls are accepted).
The ISE Card traces its founding to 1958, and since that time, not a single student holding an ISE Card has ever lost any money due to the financial collapse of either an authorized travel agent or an airline. Even during the massive collapse of Pan American Airways many years ago, or more recently, Swissair, Varig, Ansett, Aloha, Nationwide, (the list goes on and on), no ISE Cardholder has lost any money. ISE Cards can offer this protection because it's agents are carefully selected, and deal almost exclusively in genuine IATA (International Airline Transportation Association) issued airline tickets.
The ISE Card protects students.®
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